Timed Transcript
00:00:00 Introduction
00:03:50 Motivation
00:05:34 Topic Outline
00:08:26 Pillar I – Regulatory Framework: Quality of Electricity, Water, and Internet Regulations
00:15:23 Pillar II – Public Services: Quality of Governance and Transparency of Utility Services
00:18:16 Pillar III – Operational Efficiency of Utility Service Provision
00:20:00 Changes in Methodology
00:23:12 Parameters
00:29:19 Data Sources
00:31:29 Q&A
The Preliminary Topic Scoring was skipped hence it is not highlighted in the timestamps.
