Human Resources

HR Operations, a dedicated team of HR professionals, provides consultative services to staff, dependents, and retirees via email, phone, and walk-in support. These consultations enable our clients to better understand World Bank Group policies and processes related to services, such as: Joining the Bank, Career & Life Events, Insurance Matters, G4 Visa, Financial Support, and Leaving the Bank.

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IMPORTANT ANNOUNCEMENT (posted March 20, 2020)

Effective immediately, HR Operations MC building consultations will be held via telephone or webex for Visa and Benefit inquiries.   Please use the Meet HR link on MyHR to schedule an appointment.  A team member will contact you directly at your scheduled appointment time.  Documents may be picked up from Doculockers if access to the MC building is granted by security on duty.

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HR Operations now allows for you to book/request an appointment with an HR Expert. Plan your day the way you want to.

Email: Write to us at hroperations@worldbank.org

NOTE: Always include your UPI in your mails

Phone : 202-473-2222 or 5220+32222

Speak with an HR Expert:

Staff

If you are a staff member and need consultation on extended assignment, ending employment, your benefits, or G-Type Visa:

FAX:

     • For Mortgage/Employment Verification: 202-522-7027

     • All other requests: 202-522-2150 or 7025 or 7026

     • NOTE: Always include your UPI in all correspondence

Mailing Address:
World Bank HR Operations - MSN MC3-300
P.O. Box 1420 Landover, MD, 20785, USA