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Change Coverage Option During Open Enrollment Period for Medical Insurance Plan

Summary

Every fall, the World Bank Group holds an open enrollment period to allow staff to make changes to his/her Medical Insurance Plan (MIP) coverage option. During this period, staff may enroll themselves and/or eligible family members to the MIP, even if an earlier enrollment was waived.

All changes apply for the following calendar year and are in effect from the 1^st of January.

Refer to the Benefits Videos : Where Do I Go | Benefits Overview

Step	Action
	Action by HR
01	Send an email for open enrollment in October, with a link to myHR Self-Service to request the required changes.
	Action by Staff
02	Make decisions on specific changes if currently enrolled in the MIP. Use the following resources to help you make a choice. Benefit Summaries of Plan Options For HQ staff in or outside the U.S., provided by Aetna: o Active Staff MIP Option A o Active Staff MIP Option B o Active Staff MIP Option C o Combined Option A, B, & C Overview for Comparison For HQ staff living outside the U.S., the international option provided by Cigna International: o Active Staff MIP Option AI Cigna o Active Staff MIP Option BI Cigna Premium Schedule—Aetna and Cigna Detailed Benefits Description Summary Plan Description - Aetna and Cigna International MIP International Administrator Option, Detailed Provisions - Cigna International To inquire about availability of doctors, dentists, and facilities, contact the insurance administrator from: Aetna—Medical Benefits—for staff in or outside the U.S. Cigna Dental U.S.—Dental Benefits—for staff in or outside the U.S. CVS/caremark—Pharmacy Benefits—for use by MIP participants inside the U.S. EyeMed—Vision Benefits—for staff in or outside the U.S. Cigna International—Medical and Dental Benefits—only for staff living outside U.S.
	Action by HR
03	Send an email for open enrollment, with a link to myHR Self-Service where staff can request the required changes.
	Action by Staff
04	Make decisions on specific changes if currently enrolled in the MIP. Note: Use the above resources to help you make a choice. Register changes to your plan and enroll additional eligible family members via myHR Self-Service. You may continue to make updates to your MIP coverage until the end date of the open enrollment period (communicated in the kiosk announcement or email).
05	Send an email confirming the changes to the staff member within 24 hours. The email includes a: link to the form to enroll eligible family members in the MIP for the first time. list of supporting documents that needs to be submitted.
	Action by Staff
06	Complete the form which you can access through the link provided in the confirmation email, if you are enrolling eligible family members in the MIP for the first time.
07	Send the form and the required supporting documents to HR Operations.
	Action by HR
08	Review the request.
09	If approved, complete these steps: Enroll the eligible family members in MIP. Send a confirmation email to the staff member on enrollment. If rejected, send the staff member an email letting him/her know the reason for the request being rejected.