Global Program on GovTech & Public Sector Innovation

GovTech Spring Series highlights practical guidance and examples on modernizing public services through the adoption of GovTech approaches and deep dive into the three reports that have been recently published by the GovTech team: “GovTech Case Studies: Solutions that Work”;  “Service Upgrade: The GovTech Approach to Citizen Centered Services”; and “Tech Savvy : Advancing GovTech Reforms in Public Administration”

• Session 1. GovTech Impact in EAP: Efficient Government Systems and Citizen-centric Services in Cambodia and Myanmar
• Session 2. Tech Savvy: Advancing GovTech reforms in Public Administration
• Session 3. Service Upgrade: Modernizing Services for Efficiency and Accessibility

This GovTech Case Studies webinar series  aims to share GovTech implementation stories including the challenges, objectives, digital solutions, results, and lessons learned. The first BBL will introduce mobile-based GovTech solutions adopted in Nigeria and Brazil. The Kaduna State in Nigeria created a citizen engagement mobile app with other participatory mechanisms designed to make government investment more responsive to citizens. In Brazil, the SOL app for the smart community procurement was developed as an open-source software and blockchain technology was adopted. 

As part of the GovTech Talks Series, this webinar will present policies and cases of digital government in Korea based on the three aspects of the GovTech. The Digital Government Master Plan 2021-2025 includes government-wide strategies and key tasks with a vision of “Digital, the door to a better world”, so it can facilitate the engagement and coordination of all players. The Virtual Assistant Service for the Public (GoodPy) launched in 2021 is an example of the citizen-centric public services. It informs citizens the administrative information they need in advance and handles inquiries based on the Artificial Intelligence and Private-Public Partnership. The e-Government Standard Framework (eGovFrame) provides a predefined set of features and functions required for the development and management of public information systems to enhance the efficiency of ICT investment and interoperability of government systems.

A key challenge for blockchain and distributed ledger systems adoption in public sector digital transformation projects is think about the application and adoption of blockchain and DLT holistically to avoid misalignment among the social, information and technical aspects of blockchains and DLTs. To address this challenge, this talk will present and discuss the application of a novel high-level conceptual model (“The Three-Layer Model”) and accompanying question-led framework for the design and implementation of blockchain and distributed ledger systems illustrating how the framework can be used to improve the design of blockchain solutions and overcome barriers to adoption. 

The World Bank has developed the Core Management Information System (MIS), a web-based application that can be quickly adapted and deployed to support delivery of social protection programs. The tool is currently being piloted in selected low-income countries in Africa affected by COVID-19 to improve the delivery of benefits, empower beneficiaries and form the basis for effective, long-term national delivery systems. This webinar provides an introduction to the CORE-MIS initiative, showing the main functionalities and potential applications. 

The GovTech Maturity Index: The State of Public Sector Digital Transformation report was launched through a global event on September 16. The GovTech Maturity Index (GTMI) measures the key aspects of four GovTech focus areas—supporting core government systems, enhancing service delivery, mainstreaming citizen engagement, and fostering GovTech enablers—and assists advisers and practitioners in the design of new digital transformation projects. The launch event featured a panel of experts from the government, international organizations to academia to discuss the key findings and recommendations of the report

The 2021 IFMIS Capacity Building Program virtual workshop organized by the Korea Public Finance Information Service (KPFIS), the African Development Bank Group (AfDB) and the World Bank Group (WBG) was held from May 11-20, 2021. This international workshop provided an opportunity for the officials involved in GovTech/digital transformation activities in Public Financial Management domain to learn more about the trends in transition to Integrated Financial Management Information Systems (IFMIS), new/advanced features of next generation dBrain (Digital Budget and Accounting System), online analytical processing tools, cybersecurity, and other relevant topics. The government officials invited from 11 countries (Angola, the Gambia, Liberia, Malawi, Morocco, Mozambique, Nigeria-Kano State, Philippines, Rwanda, Somalia, and Tunisia) presented their IFMIS good practices and modernization plans. Several other countries (Algeria, Bhutan, Ethiopia, Indonesia, Kazakhstan, Lao P.D.R., Mali, Mauritania, Moldova, and Nepal) joined as observers. There were 200 participants from 63 countries attending the events.

In this event, experts from the World Bank discussed the most promising current and new technologies that can be applied to detect and prevent fraud and corruption in public administration were discussed.

Cloud Computing has huge potential to save costs, strengthen cybersecurity, improve resilience, and promote local jobs. The objective of this BBL is to demystify cloud computing and its potential for developing countries. 

In this webinar, presenters introduces the recently published paper titled “OPTIMIZING THE UNIFIED CHART OF ACCOUNTS DESIGN.” Recorded Dec. 10, 2020.

Austria has adopted a mobile first approach and pursues a holistic whole of Government approach when it comes to design and usability, infrastructure, security, and other. Learn about Austria’s transition and whole-of-government approach.

This webinar is organized jointly with the Korean Public Finance Information Services (KPFIS), the African Development Bank (AfDB) and the World Bank’s FMIS Community of Practice as a part of the IFMIS Capacity Building Program (funded by the KDI School TF) initiated in 2019.

This session provides an opportunity to learn more about the dBrain (Korean FMIS platform) operations and the KPFIS responses to the COVID-19 pandemic with digital technologies and specific policy measures.

Case Study Armenia: Mikayel Pashayan, Deputy Chair of the State Revenue Committee of the Republic of Armenia.

Case Study UK: Julian White, Senior Adviser, Government Digital Service, Cabinet Office, UK.