The GovTech Maturity Index (GTMI) is part of the GovTech Initiative. It was developed to measure GovTech maturity in four focus areas: supporting core government systems, enhancing service delivery, mainstreaming citizen engagement, and fostering GovTech enablers. The GTMI assists practitioners in designing new digital transformation projects. Constructed for 198 economies, the GTMI is the most comprehensive measure of digital transformation in the public sector.
The GTMI is not intended to create a ranking or assess a country’s readiness for or performance in GovTech. Instead, it complements existing tools and diagnostics by providing a baseline and benchmark for GovTech maturity and identifying areas for improvement.
GTMI 2022 Update
The GTMI 2022 update report, its database, and dashboard presented progress in the four GovTech focus areas. It highlighted good practices and identified gaps for possible improvements in countries at the technological frontier. Over 850 country officials from 135 economies participated directly in this update, and new indicators were introduced to measure the use and performance of existing government platforms. The global average of the GTMI value has risen from 0.519 in 2020 to 0.552 (out of 1) in 2022. Despite progress in online service delivery and underlying shared platforms, the digital divide widens.
The new GTMI report
We are now preparing the third edition of the GovTech Maturity Index. Sign up to the GovTech mailing list to receive updates on GovTech events including the launch of the upcoming GTMI.
