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Citizen Engagement and the CIVIC Facility
SOCIAL DEVELOPMENT

Citizen Engagement and the CIVIC Facility

By integrating citizen voice, civil society capability, and social innovation into delivery systems, governments and development partners can improve implementation quality, strengthen accountability, and translate local solutions into durable, scalable public outcomes.
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CIVIC Digital Platform
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Learn More
https://thegpsa.org/civic/civic-initiatives/civic-digital-platform/
We are pleased to announce the recent launch of the CIVIC Digital Platform.
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OUR APPROACH TO
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CITIZEN ENGAGEMENT AND THE CIVIC FACILITY
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Context
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Strategy
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Results
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PROGRAMS & PROJECTS
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ON CITIZEN ENGAGEMENT AND THE CIVIC FACILITY
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CIVIC
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CIVIC Digital
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RESEARCH & PUBLICATIONS

More Research & Publications
https://openknowledge.worldbank.org/search?spc.page=1&query=civic%20engagement
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REPORT
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Amplifying People’s Voices: Opportunities for Mainstreaming Citizen Engagement Through Digital Technologies
Opportunities for Mainstreaming Citizen Engagement Through Digital Technologies
This paper focuses on how digital technologies can be used to increase Citizen Engagement in global development work and how private and public sector organizations can partner with or support World Bank Group (WBG) initiatives in this space.
https://documents.worldbank.org/en/publication/documents-reports/documentdetail/099102523151025995/p1761170f623290bb0bf180e85c05a24113
Read Full Report
https://documents.worldbank.org/en/publication/documents-reports/documentdetail/099102523151025995/p1761170f623290bb0bf180e85c05a24113
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REPORT
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Citizens at the Center: A Strategic Review of Good Practices and Lessons Learned for Renewal of World Bank Support for Citizen Engagement and Social Accountability
Citizens at the Center: A Strategic Review of Good Practices and Lessons Learned
This report provides a review of and strategic recommendations to improve the World Bank's citizen engagement and social accountability (CESA) agenda.
https://thedocs.worldbank.org/en/doc/53d4f17646f52f82d43b7379dd004811-0090012024/original/CESA-Strategic-Review.pdf
Read Full Report
https://thedocs.worldbank.org/en/doc/53d4f17646f52f82d43b7379dd004811-0090012024/original/CESA-Strategic-Review.pdf
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MORE ON
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CITIZEN ENGAGEMENT AND THE CIVIC FACILITY
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  • feature story
Citizen Engagement Proves Vital to the Success of Renewable Power Projects in Chile
https://www.worldbank.org/en/news/feature/2021/09/28/la-participaci-n-ciudadana-resulta-vital-para-el-xito-de-los-proyectos-de-energ-a-renovable-en-chile
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See all Feature Stories
https://www.worldbank.org/en/news/all?displayconttype_exact=Feature+Story&lang_exact=English&qterm=citizen%20engagement&strdate=11-01-2020&enddate=11-18-2025
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Engaging Women on the Frontlines of Reconstruction Efforts in Iraq
https://www.worldbank.org/en/news/feature/2021/09/20/engaging-women-on-the-frontlines-of-reconstruction-efforts-in-iraq
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See all Feature Stories
https://www.worldbank.org/en/news/all?displayconttype_exact=Feature+Story&lang_exact=English&qterm=citizen%20engagement&strdate=11-01-2020&enddate=11-18-2025
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  • blog
CIVIC: Amplifying citizens' voice through AI-powered grievance redress systems
https://blogs.worldbank.org/en/governance/civic--amplifying-citizens--voice-through-ai-powered-grievance-r
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See all Blogs
https://blogs.worldbank.org/en/search?qterm=civic
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Social Development

Social Development focuses on the need to “put people first” in development processes. It promotes social inclusion of the poor and vulnerable by empowering people, building cohesive and resilient societies, and making institutions accessible and accountable to citizens.

Explore our Social Development Investments

EXPLORE SOCIAL DEVELOPMENT FOCUS AREAS
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