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Peer Review Services

  • Part of the Ethics and Internal Justice Services Vice Presidency of the World Bank Group (WBG), Peer Review Services (PRS) offers WBG employees the opportunity to receive an independent, objective and impartial review, by a panel of WBG peers, of whether an employment-related decision, action or inaction by management was consistent with the terms and conditions of their employment. Examples include terminations of employment and non-selection for a job position. Anyone who has or has had an employment contract the WBG, including consultants and former employees, can file with PRS. See more on how to file on the Peer Review Process page. PRS is part of the WBG’s continuing efforts to create a conflict-competent workplace. The Peer Review process is intended to promote trust, mutual respect, and communication between staff and management, with an emphasis on resolution and not adjudication.

    PRS’ mandate under Staff Rule 9.03 does not include any of the following:

    • Set or change WBG Staff Rules, policy and procedures, or WBG employment benefits;
    • Review decisions of the Benefits and Finance Administrators, or related to the WBG Pension Benefits and Retirement Plans;
    • Review challenges to the validity of a settlement agreement or memorandum of understanding between the WBG and an employee;
    • Review decisions involving claims for workers’ compensation benefits, disability insurance benefits, or health insurance benefits provided to enrolled employees and dependents by the WBG Medical Insurance or Benefits Plans;
    • Review misconduct investigations and imposition of disciplinary measures under Staff Rules 3.00, 8.01, or 8.02;
    • Review performance management decisions* (examples include annual performance evaluations);
    • Review decisions by the WBG President, the WBG Chief Ethics Officer or the WBG Human Resources Vice President regarding outside activities including requests to accept a public office or outside employment under the provisions of Staff Rules 3.01 and 3.02, or decisions to place an employee on administrative leave;
    • Review decisions for which specialized appeal procedures may be established, or when Peer Review is excluded specifically.

    *Please note: A separate Performance Management Review (PMR) process is available for current staff members to request a neutral review of a performance management decision .

     




    MAILING ADDRESS

    Peer Review Services
    1776 G Street NW
    Washington DC 20433
    USA
    Room: G 4-191
    Mail Stop G 4-400
    +1(202) 473 5884
    FAX: +1(202) 522-2709
    peerreview@worldbank.org

  • If current and former WBG employees wish to have a disputed employment matter reviewed by a panel of peers, they must submit a signed Request for Review Form and relevant attachments within 120 calendar days of receiving notice or of becoming aware of the WBG decision, action or inaction they wish to challenge. If current or former employees wish to seek peer review for redundancy decisions, they must submit requests no later than 120 days after the date of WBG employment termination. Request for Review forms can be sent either by email to peerreview@worldbank.org or in person to the PRS Secretariat Office in Washington, D.C. For more information on PRS or the Peer Review process, please contact peerreview@worldbank.org  or Call +1(202) 473 5884

     

    Peer Review Process

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    MAILING ADDRESS

    Peer Review Services
    1776 G Street NW
    Washington DC 20433
    USA
    Room: G 4-191
    Mail Stop G 4-400
    +1(202) 473 5884
    FAX: +1(202) 522-2709
    peerreview@worldbank.org

  • Submitting a Request for Peer Review

    A Requesting Staff Member may request review of a disputed employment matter by completing a Request for Review Form  and submitting it, along with its attachments, to the Peer Review Secretariat within the deadlines set out in Staff Rule 9.03, section 7. The Request for Review form must be signed. Both the Request for Review Form and associated attachments must be received by the Peer Review Secretariat on or before the deadline to be considered timely. They may be submitted as follows:

    electronically at peerreview@worldbank.org;

    in person at Room G4-191;

    by mail to Room MSN-G4-400; or

    by fax at (202) 522-2709.    



    MAILING ADDRESS

    Peer Review Services
    1776 G Street NW
    Washington DC 20433
    USA
    Room: G 4-191
    Mail Stop G 4-400
    +1(202) 473 5884
    FAX: +1(202) 522-2709
    peerreview@worldbank.org
  • If a staff member has a concern about his/her performance management decision, there is a two-tier process for reviewing these matters. Examples include performance evaluations and performance ratings, decisions to place staff on Opportunity to Improve Performance Plans (OTI) and the terms of OTIs. 

    First step is an Administrative Review (AR). As a prerequisite, a staff member must timely submit a request for AR with Human Resources within 60 calendar days after receiving notice of the performance management decision. For reviews of annual performance and/or ratings, the deadline is calculated from the later of either the (i) notice of the performance evaluation; or (ii) notice of the performance rating. For additional information, please contact AdminReview@worldbankgroup.org.

    The Administrative Reviewer provides its finding to the decision-maker, in this case the manager’s manager.

    If a staff member is not satisfied with an AR outcome, s/he may continue to Performance Management Review (PMR) as the second tier of the process by submitting a request for PMR within 30 calendar days of receiving the AR decision. For additional information, please contact PerformanceMananagementReview@worldbank.org.

    A PMR Reviewer conducts a review and provides a recommendation to senior management on how best to resolve the matter. The decision-maker is the line Vice President of the staff member seeking a review.

    If a staff member wishes to challenge a PMR outcome, s/he may proceed with an application to the World Bank Administrative Tribunal (WBAT) after receiving the PMR decision. For additional information on the deadline to file an application with the WBAT, please contact Tribunal@worldbank.org.

    PRS
     




    Contacts

    Peer Review Services
    1776 G Street NW
    Washington DC 20433
    USA
    Room: G 4-191
    Mail Stop G 4-400
    +1(202) 473 5884
    FAX: +1(202) 522-2709
    peerreview@worldbank.org