The overall objective is to develop a phased roadmap that enables the Government of Eswatini to modernize its CR/ID system; ensuring it becomes more inclusive; secure; and interoperable with key sectors such as social protection and financial services. Specific objectives include:1.Foundational aspects: Modernize the NPR to ensure inclusivity; accuracy; and security.2.Social protection use case: Integrate the NPR with the social registry to better target social protection programs and improve the delivery of services to vulnerable populations.3.Financial sector use case (e-KYC): Develop the infrastructure and processes to enable financial institutions to leverage the NPR for cost-effective identity verification.The project will be divided into three main phases: Phase I (Digital Readiness Assessment); Phase II (Roadmap Development) and Phase III (Validation of Findings and Roadmap). Each phase will address the foundational aspects; social protection integration; and e-KYC for the financial sector.