The World Bank seeks to hire consultancy services of an experienced institution/ firm to conduct a general process evaluation with two additional specific sub-topics for which processes; issues and opportunities will be investigated in detail: childcare demand and mobile money utilization.The consultancy will in particular cover the following aspects:- Description of how the Gbessoke Productive Social Safety Net is operating in practice; in particular in terms of the identification of beneficiaries; access to identification documents and mobile money accounts; training provided to support the development of income-generating activities; and cash transfers - Feedback from direct beneficiaries on their experience as recipients of the cash transfers and training; in particular in terms of potential impact on empowerment; household dynamics; care duties; utilization of mobile money. This feedback should be gathered as part of focus groups and individual surveys.- Feedback from social workers; local government officials and community leaders on the perceived efficacy of Gbessoke; issues related to the reliance on mobile money; the development of income-generating activities and childcare duties. This feedback should be gathered through individual surveys.The study aims to provide an in-depth understanding of the experience of beneficiaries and their communities with the GPSSNP. Two specific subtopics will be explored in great detail as part of separate reports: the utilization of mobile money for the GPSSNP cash transfers and the implications of the program on childcare duties. For the latter; the analysis will cover the available supply of childcare services; chosen childcare options for GPSSNP mothers of young children; demand for childcare services; as well as norms and cultural issues associated with childcare in the communities.