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Request for Information (RFI) - Client Relationship Management (CRM) solution for the Ethics and Internal Justice Services


  • SOLICITATION NUMBER: RFI 25-0260
  • INSTITUTION:  IBRD/IDA
  • ASSIGNMENT LOCATION: Washington D.C.
  • ISSUE DATE AND TIME: Dec 02,2024 08:00
  • CLOSING DATE AND TIME: Jan 10,2025 18:00

 

The International Bank for Reconstruction and Development hereinafter referred to as “WBG” invites interested parties to respond to a Request for Information (RFI) for a Client Relationship Management (CRM) solution for its Ethics and Internal Justice Services. This RFI is issued for the purpose of obtaining information concerning market conditions and vendor capability in order to allow the World Bank Group to refine its requirements and to better understand what is currently available on the commercial marketplace. 

The RFI may be obtained by sending an email to the designated Category Manager, referencing the following information: 

1. Solicitation Number 

2. Company Name 

3. Contact Person Name and Title 

4. Address 

5. Telephone Number 

6. Fax Number 

7. Contact's Email Address 

A copy of the RFI will be sent to organizations that have replied to and are eligible to receive this advertisement. All requests and questions regarding this solicitation shall be directed to the following designated Corporate Procurement Category Manager(s):

Benjamin Zhu, yzhu7@worldbank.org 

The World Bank Group reserves the right to publicly disclose contract award information, including but not limited to, name of company receiving the award, brief description of services, and contract award amount, for any contract award valued over US$250,000. Offeror's proposal and contractual documents will remain confidential and therefore not subject to disclosure.

The World Bank Group values supplier diversity and encourages businesses owned by women, minorities, lesbian, gay, bisexual and transgender (LGBT) individuals, and people with disabilities to participate in this opportunity. Please indicate in the response if you meet one of these diverse categories and specify the certification body you utilize.

The World Bank reserves the right to reject any or all responses without recourse.

  • Access Solicitation: Click here for more information
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