CLOSING DATE AND TIME: JUNE 21, 2021 @ 5:00 PM NEW DELHI TIME The World Bank New Delhi office is seeking expression of interest from the qualified firms who has experience in providing onsite IT Support Services at customer location. Firms should have experience in providing onsite IT services such as Hardware Support, Software Support, Remote Access Support, Communication Links, Presentation & Workshop, Videoconferencing & Teleconferencing, Collaborations tools – OneDrive, MS teams, Microsoft SharePoint and Data Recovery. MANDATORY CRITERIA 1. Vendor must have successfully and continuously been engaged in providing IT Support services to commercial and business facilities in New Delhi and Mumbai (preferably with international / diplomatic organizations) similar to those required in this REI over the last three (3) years. Copy of certificate of incorporation/registration is required. 2. Vendor shall have revenues of at least INR 100 crores during each of the prior two (2) years and has been operating in a positive position in at least one of the two years. Copy of latest two years certified financial statements highlighting the revenue and profit figures. 3. Vendor shall have all required licenses, permits and related paperwork to operate in the line of business offered in accordance with all applicable laws, rules and regulations of the jurisdiction wherein it is providing services. Copy of Memorandum of Association required. 4. Vendor shall have an office in New Delhi & Mumbai and IT support infrastructure at Patna, India. Firms can share the requested supporting documents when expressing interest. Firms meeting the above mandatory criteria may request a solicitation package. The solicitation may be obtained by sending an email to the designated Contracting Officer, referencing the following information: 1. Solicitation Number 2. Company Name 3. Contact Person Name and Title 4. Address 5. Telephone Number 6. Fax Number 7. Contact's Email Address A copy of the solicitation will be sent to organizations that have replied to this advertisement and are eligible to receive this solicitation. All requests and questions regarding this solicitation shall be directed to the following designated Corporate Procurement Contract Officer: - {Srikanth Srinivasan @ email address – ssrinivasan10@worldbank.org} |