The International Bank for Reconstruction and Development (World Bank) invites expression of interest from Vendors who have experience in providing Workflow learning solution, also known as a Digital Adoption Platform (DAP) to enhance user performance and learning in live business systems. This initiative supports the organization's commitment to providing fast, flexible, and efficient solutions for staff and clients, modernizing operations, and increasing business value at its Headquarters in Washington, D.C.
The proposed solution will provide just-in-time, interactive, and contextual performance support directly within proprietary and 3rd-party (cloud-based) systems. The platform should enable seamless workflow learning and support users with multi-tenant capabilities, fostering agility and adaptability in navigating frequent technology updates
To be eligible to participate in the bid, a vendor must meet the following Mandatory Criteria:
1. Vendor must have been in business for at least three (3) years.
2. Vendor must have the financial capability to successfully complete the Contract, and specifically must have at least an annual total revenue of US$1.5 million in at least two (2) of the last three (3) years.
The solicitation may be obtained by sending an email to the designated Category Manager, referencing the following information:
1. Solicitation Number
2. Company Name
3. Contact Person Name and Title
4. Address
5. Telephone Number
6. Fax Number
7. Contact's Email Address
A copy of the solicitation will be sent to organizations that have replied to and are eligible to receive this advertisement. All requests and questions regarding this solicitation shall be directed to the following designated Corporate Procurement Category Manager(s):
Category Manager's Name and email address. (Liang Wang - Srikanth Srinivasan- ssrinivasan10@worldbank.org)